At ace47, your privacy is not merely a legal obligation — it is our sincere commitment to every member. This document clearly and transparently explains how we collect, use, store, and protect your personal data while you use our platform.
Ace47 ("we", "Platform" or "ace47") takes every member's privacy extremely seriously. This Privacy Policy explains our practices for collecting, using, disclosing, and protecting your personal information when you use the ace47 platform — whether through our website, Android or iOS mobile app, or any other digital services we provide.
By registering an account with ace47 or using our platform in any way, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read together with Terms & Conditions which forms one integrated agreement.
Our commitment: ace47 has never sold, rented, or commercialised your personal data to any third party for marketing purposes. Your data is yours — we only use it to provide you with the best possible service.
If you have any questions about this Privacy Policy or how we handle your data, our team is always ready to assist via 24/7 Live Chat or our support email.
Ace47 collects various categories of personal data depending on how you interact with our platform. Below is detailed information on the types of data we collect:
A. Information You Provide Directly
B. Information Collected Automatically
| Data Categories | Example | Primary Purpose |
|---|---|---|
| Personal Identity | Name, IC, date of birth | KYC verification, legal compliance |
| Contact Information | Email, phone number | Account communications, notifications |
| Financial Data | Bank accounts, e-wallets | Payment processing |
| Technical Data | IP, device, browser | Security, fraud prevention |
| Activity Data | Game history, login records | Service improvement, VIP |
The personal data we collect is used solely for legitimate and necessary purposes in the operation of the ace47 platform. The following is a detailed breakdown of how your data is used:
ace47 only uses your data for the purposes stated in this Privacy Policy. Any new use that differs from the original purpose will be communicated to you and will require your prior consent.
Ace47 does not sell, rent, or disclose your personal data to third parties for commercial purposes. However, in certain limited situations, we may need to share your information with the following parties:
In all of the above situations, ace47 ensures that the third parties involved are bound by adequate data protection agreements and use your information solely for the specified purposes.
Protecting your personal data is ace47's top priority. We continuously invest in industry-grade security infrastructure to keep your information safe at all times:
Shared Responsibility: While we take all reasonable measures to protect your data, account security also depends on you. Please use a strong password, do not share your login credentials, and notify us immediately if you suspect any suspicious activity.
Ace47 uses cookies and similar tracking technologies to enhance your experience on our platform. Below is an explanation of the types of cookies we use:
You can control and manage cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality of some ace47 platform features.
As an ace47 member, you have clear and enforceable rights regarding your personal data. We respect and facilitate the exercise of these rights:
You have the right to request a copy of all personal data we hold about you at any time.
You may request correction of any inaccurate or incomplete information in your account.
You have the right to request deletion of your personal data, subject to applicable legal data retention obligations.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a machine-readable format for transfer to another platform.
You may request that we restrict the processing of your data in certain situations during an investigation or dispute.
To exercise any of the above rights, please contact our support team via Live Chat or email. We will process your request within a reasonable timeframe in accordance with applicable legal requirements.
Ace47 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law.
When data is no longer needed and there is no legal obligation to retain it, ace47 will securely delete or anonymise it using industry-recognised methods.
Restricted Platform: ace47 is an entertainment platform designed exclusively for individuals aged 21 and above. We do not intentionally collect any personal data from minors.
If we discover that we have inadvertently collected personal data from someone under the age of 21, we will take immediate action to delete that information and close the relevant account.
If you believe that someone under the minimum age requirement has registered on our platform, please contact our support team immediately. We take the protection of minors seriously and will respond promptly.
Ace47 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. Any material amendments will be communicated to you via a notice displayed on the platform or by registered email before the changes take effect.
The last updated date shown at the top of this document will always reflect the current version of the Privacy Policy. We encourage you to review this document periodically.
Continued use of the ace47 platform after any amendments are announced constitutes your acceptance of the revised Privacy Policy. If you do not agree with the amendments, please stop using the platform and contact us to close your account.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact our team through the following channels:
We are committed to responding to all privacy-related enquiries within 3 business days. For more complex requests such as data access or deletion, the process may take up to 30 days depending on the scope of the request.
Our experienced support team is ready to help you understand your privacy rights and ensure your personal data is managed the way you expect. Don't hesitate to reach out.
We don't just comply with privacy laws — we go beyond the minimum standards to ensure every piece of your data is fully protected.
All data transmitted and stored on the ace47 platform is protected with 256-bit SSL encryption — the same security standard used by Malaysia's leading banks.
Ace47 has never and will never sell your personal data to advertisers or third parties for commercial purposes. Your data belongs entirely to you.
Our identity verification process uses secure, encrypted channels. Your sensitive documents are handled with the highest level of protection and are never shared unless required.
Our security monitoring system operates around the clock to detect and respond to any threats or suspicious activity before they impact your account.
You have full control to access, amend, or delete your personal data. Our team handles this process efficiently and without unnecessary hassle.
Ace47's data protection practices align with international data protection standards, ensuring your information is managed in accordance with global industry best practices.
With a transparent privacy policy and bank-grade security, you can focus entirely on your gaming experience without worrying about the safety of your personal information.
By registering, you confirm that you are 21 years of age or older and agree to ace47's Privacy Policy and Terms & Conditions.